FAQ For Regular Questions

We are a leading LED light manufacturer located in Guangdong. China, You can easily buy our products no matter where you are. Firstly, please send us an inquiry to tell us your requirement on our website or through email, whatsapp or skype, etc. Then we will send you feedback with our proposal, products and quotation. You will be requested to send us the payment after our deal. And when the payment comes we will arrange the production and send you the goods by air or by sea.

Normally our payment term is T/T 30% deposit and balance before shipment. For small amount (such as less than 500 USD) you can pay via Paypal, Western Union or MoneyGram. But for large  amount, we will accept bank transfer. We accept different kinds of currency including USD, Euro, GBP, RMB, HKD, YEN, etc.

Normally the delivery time of our sample is 1-3 days and normal order is 5-15 days depending on the actual quantity of your order. We will arrange the shipment by air express(door to door), normal air freight(to your local airport), sea freight(to your local seaport) or some special shipping ways with duties according to the actual situation.

The lifespan of our LED lights can reach 50,000 hours in theory. But the actual lifespan will be influenced by the actual environment temperature, humidity and the using habit of the end user. According to our experience, our LED lights can be used from 6 to 10 years or more.

Normally we provide 3 or 5 years warranty. During the warranty period, we will send you new products or new parts for replacement if there are any failures. You can come to us whenever you meet any problems.